Case Manager

Healthy at Home

The Case Management will provide case management services to include, but not limited to: crisis intervention, supportive counseling to clients of all ages and their families relative to the problems, Medicaid applications, and other resources in the community. He/she will also assist clients and their families in collaboration with multidisciplinary team to develop safe and appropriate plans of care.

Qualifications:

  • Graduate from an accredited school with social worker or human services
  • Associated degree in Mental Health
  • One (1) year experience or familiarly with food stamps program and Medicaid

Knowledge and Abilities:

  • Knowledge in areas of mental health/mental illness, dementia/Alzheimer’s Disease, and/or alcohol and substance use disorders.
  • Ability to interact with clients/significant others in a manner that is appropriate to clients ages, physical ability and intellectual development.
  • Must demonstrate proficiency in assessing treatment and responses and adapting care to meet the needs of the patient population served: pediatric, adolescent, adult and/or geriatric.
  • Ability to express or exchange ideas by means of the spoken and/or written word.
  • Must be able to convey detailed or important spoken instructions to patients, physicians, families, other members of the healthcare team, and community agencies and facilities accurately, loudly or quickly.
  • Ability to work with frequent interruptions and respond appropriately to unexpected situations.
  • Familiarity with continuous quality improvement strategies.
  • Ability to plan and perform a wide variety of duties requiring general knowledge of multifaceted issues.
  • Requires considerable judgment to work independently toward general results, devising methods, modifying or adapting standard procedures to meet different conditions, and making decisions based on precedent and policy.
  • Ability to receive training, guidelines and constructive criticism from supervisor before assuming responsibility and function independently following training.
  • Ability to communicate effectively and establish a cooperative, collaborative working environment with all involved.
  • Ability to maintain good communications.
  • Ability to establish and maintain positive working relationships with employees, physicians, patients, families.
  • Ability to determine client’s eligibility for Medicaid and other program services make referrals to local agencies.

Responsibilities:

  • Screens clients to determine eligibility for public assistance, private and in home services.(completes necessary paperwork for assistance).
  • Makes referrals to appropriate resource agencies.
  • Acts as liaison with public and private agencies in support of referrals and services for clients.
  • Performs follow up case management with ongoing cases.
  • Performs appropriate consultation to Healthy at Home Staff, serves as a resource to staff, educates staff, client/family members as well as community about available resources (including how to apply and eligibility requirements for programs).
  • Participates in ongoing educational activities, opportunities and training programs which promote professional development.
  • Performs other duties as directed by administrator.
  • Maintain and neat, clean and orderly work area.
  • Conduct oneself in a manner that promotes safety.
  • Complete all necessary paperwork related to the position and/or yourself in a timely manner.

 

To apply for this job email your details to t.dubow@nhpartnership.org

Michele CraigCase Manager